The hotel offers amenities for your comfortable stay and unforgettable experiences
Seamless Experience
“The check-in process was incredibly smooth, making us feel welcome right from the start.” view full review
Delicious Breakfast
“The complimentary buffet breakfast was outstanding, especially the waffles that were simply irresistible!” view full review
Inviting Pool
“The pool was a delightful addition to our stay, allowing us to relax and enjoy quality family time.” view full review
Access Made Easy
“The underground parking was easily accessible and convenient, saving us time during our visit.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Fireplace
Fire extinguishers
Sports & Fitness
Fitness center
Guest Parking
Cookware/ Kitchen utensils
Services
Room service
Laundry
Dry cleaning
Stores/Commercial services
Dining
Snack bar
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Spa & Leisure
Indoor swimming pool
BBQ facilities
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
20 Caroline Street South,
Hamilton,
Canada,
L8P 0B1,
Ontario
Map view
20 Caroline Street South,
Hamilton,
Canada,
L8P 0B1,
Ontario
City landmarks
Castle
Dundurn Castle
1.1
mi
Parks
Bayfront Park
1.4
mi
Church
Cathedral Basilica of Christ the King
4200 ft
41 Jackson St W
Whitehern Historic House and Garden
2100 ft
Museums
HMCS Haida National Historic Site
1.5
mi
Market
Hamilton Farmer's Market
2400 ft
Museums
Hamilton Military Museum
4600 ft
Parks
Gore Park
2400 ft
Parks
Hamilton Amateur Athletic Association Grounds
2700 ft
Parks
Pier 4 Park
1.1
mi
Parks
Victoria Park
2700 ft
Church
James Street Baptist Church
2100 ft
174 Locke St S
Pure Home Couture
2700 ft
82 King St E
The Ghost Walks
2900 ft
51 Stuart St L8L 1B5
Workers Arts and Heritage Centre
3900 ft
255 Concession Street
Sam Lawrence Park
1.9
mi
57 Guise Street
Canada Marine Discovery Centre
1.4
mi
618 York Blvd. Adjacent to Dundurn Castle
Harvey Park
4800 ft
Princess Falls
1.0
mi
Nearby
Gallery
Art Gallery of Hamilton
1500 ft
Events
Hamilton Convention Centre
1600 ft
Public Building
Hamilton City Hall
1500 ft
101 York Blvd
First Ontario Centre
2000 ft
Mall
Jackson Square
1700 ft
Libraries
Hamilton Public Library
1600 ft
Store
Nations Fresh Foods
2000 ft
Church
St. Paul's Presbyterian Church
1900 ft
Events
First Ontario Concert Hall
1200 ft
64 Melrose Ave N
Canadian Football Hall of Fame
1500 ft
Church
MacNab Street Presbyterian Church
1900 ft
Restaurants
Vida la Pita
400 ft
217 King St W L8P 1A7
Bastoni's Shawarma
500 ft
234 King St W
Famous Recipe
800 ft
158 King St W Unit 1
Coop Hamilton
900 ft
274 King St West #272
Smokes Poutinerie
1300 ft
Hess Village 112 George St
Tomah
2100 ft
132 Queen St S
Buona Vita Pizza
2200 ft
82 Queen St N
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
9.0
Location
7.8
Service
8.8
Dining
8.0
Guest reviews
8.6/10
based on 6 reviews
8.0
8.0/10 based on 466 reviews
Martin
United Kingdom,
February
2024
8.0/10
The hotel offers great rooms, comfortable beds, and a clean, brand-new ambiance. The staff is friendly and accommodating, making the stay enjoyable. The location is convenient for various activities, although the dining options are a bit limited. Overall, a comfortable and welcoming hotel.
Rooms
9.0
The suite was spacious with a separate bedroom, king bed, living room, and a kitchen corner, providing a comfortable and modern setting.
Service
8.0
The staff was friendly and went out of their way to ensure a pleasant stay, offering helpful advice and assistance whenever needed.
Location
8.0
The hotel's downtown location was convenient for accessing nearby attractions and venues, making it a suitable choice for exploring the city.
Dining
7.0
The dining options offered a variety of choices from hot to cold selections, ensuring a satisfying meal experience for guests.
Facilities
8.0
The hotel provided essential facilities like room service, laundry, and shops, enhancing overall convenience during the stay.
Arthur
United Kingdom,
January
2024
8.2/10
My stay at the hotel felt like having a little apartment of my own. The room was ready earlier than expected and was impeccably clean. We booked the Queen suite, which was really nice. The service was top-notch, especially when I forgot my ID, they were incredibly accommodating. The location was ideal for my needs, even though outside the hotel there were unwanted encounters with drug dealers and panhandlers, making it less conducive to be out at night. The breakfast was pretty good and offered a variety of options, including Canadian bacon, omelettes, and a waffle maker. The facilities were great overall.
Rooms
9.0
The room was like having a little apartment of my own, ready earlier than check-in time, very clean, and we stayed in the Queen suite.
Service
9.0
Location
7.0
The location was great for what I needed, although there were some unwanted approaches outside the hotel at times, making it less safe to be out at night.
Dining
8.0
The breakfast was very good, offering a variety of options like Canadian bacon, omelettes, and a waffle maker.
Facilities
8.0
The facilities were good, catering to all our needs during the stay.
Karen
United States of America,
December
2023
8.0/10
The hotel had clean, comfortable rooms with great attention to detail and thoughtful touches. The service was exceptional, although there was a small oversight with the television in one of the rooms. The location was a mix of convenience and challenging elements, ideal for some activities but requiring caution in the surrounding area. The dining experience offered a satisfying variety of options despite some noise disturbances. Overall, a good value for money stay with notable highlights and few drawbacks.
Rooms
9.0
The rooms were really good, loved the layout, very clean, comfortable, and spacious with lots of thoughtful touches.
Service
9.0
The service was phenomenal, with helpful and friendly staff. However, there was a small slip-up with the television in one room.
Location
7.0
The location was a mix of positives and negatives, convenient for specific activities but with some unwanted elements in the surroundings. Navigating around was a bit challenging.
Dining
8.0
The dining experience was well presented with a diverse selection of foods, although the noise from downtown traffic could be disruptive at times.
Facilities
7.0
The facilities were modern and well-maintained, offering the expected services, but nothing extraordinary.
Carl
United States of America,
September
2023
8.8/10
The hotel is brand new, very clean and comfy, offering exceptional rooms with everything a traveler could need. The large room includes a full kitchen, spacious living room area, big bedroom, and a relaxing jacuzzi. The smaller bathroom and fairly small TVs are minor points, but overall, it's a great room, especially suitable for giving the baby quiet time before bedtime.
Rooms
9.0
The rooms are exceptional, providing everything needed for a comfortable stay in a brand new, clean, and cozy atmosphere.
Service
9.0
The staff were always very helpful and friendly, going above and beyond to assist with requests like extra cutlery and dropping off bags. Excellent service overall.
Location
9.0
The location is central and convenient, perfect for exploring nearby attractions like Hess Village and easy access to Toronto and Niagara Falls within a short drive.
Dining
8.0
The dining experience was excellent, with filling and satisfying meals that are a great way to start the day. Enjoy shareable appetizers in a comfortable environment.
Facilities
9.0
The hotel offers great facilities to ensure a pleasant stay with all the necessary amenities for a comfortable and enjoyable visit.
Dennis
United States of America,
August
2023
9.0/10
My stay at the hotel was exceptional! The double suite with two bedrooms was perfect for our family, giving our baby quiet time before bedtime. The facilities were modern and looked brand new, which was a nice touch. The service was top-notch, going out of their way to assist us. A great value for the price paid.
Rooms
9.0
The suite we stayed in was spacious and always welcome. It provided the quiet environment we needed for our baby. The facilities inside were modern and looked new.
Service
9.0
The staff was incredibly friendly and customer service-focused. They were kind and went above and beyond to meet our needs during our stay.
Location
8.0
The hotel's location downtown was convenient, close to everything. It was great for exploring the town and attending events like the festival at Bayfront Park. However, the room without a window felt a bit claustrophobic for parents trying to unwind.
Dining
10.0
The dining experience was fantastic, especially for a first-time visitor. The breakfast selection with egg, bacon, and homemade waffles was a delightful surprise. The option to have a fridge and cooker in the room was very convenient.
Facilities
9.0
The facilities included a variety of amenities like room service, laundry, and commercial services. Everything was always well-maintained and convenient for guests.
Ben
United Kingdom,
April
2023
8.2/10
The hotel was ideal for our needs, offering a spacious suite with a full kitchen and living area, perfect for quiet time before bedtime. The brand-new hotel provided a clean and comfortable stay, with the convenience of underground parking.
Rooms
9.0
The suite was very spacious and accommodated our family well. The presence of a jacuzzi added a touch of luxury.
Service
9.0
The staff was incredibly friendly and went out of their way to assist us with parking and late-night food options. Their service was phenomenal.
Location
8.0
The location was convenient for accessing the downtown core and nightlife, with parking options available either underground or next door.
Dining
7.0
The breakfast provided a good selection, including Canadian bacon and fresh croissants, allowing for a satisfying meal to start the day.
Facilities
8.0
The hotel facilities were great, and the presence of shops and laundry services added to the convenience of the stay.
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